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Volume 26, Number 8—August 2020
Synopsis

Coronavirus Disease Outbreak in Call Center, South Korea

Shin Young Park, Young-Man Kim, Seonju Yi, Sangeun Lee, Baeg-Ju Na, Chang Bo Kim, Jung-il Kim, Hea Sook Kim, Young Bok Kim, Yoojin Park, In Sil Huh, Hye Kyung Kim, Hyung Jun Yoon, Hanaram Jang, Kyungnam Kim, Yeonhwa Chang, Inhye Kim, Hyeyoung Lee, Jin Gwack, Seong Sun Kim, Miyoung Kim, Sanghui Kweon, Young June Choe, Ok Park, Young Joon Park, and Eun Kyeong JeongComments to Author 
Author affiliations: Korea Centers for Disease Control and Prevention, Cheongju, South Korea (S.Y. Park, Y.-M. Kim, S. Yi, S. Lee, H. Lee, J. Gwack, S.S. Kim, M. Kim, S. Kweon, O. Park, Y.J. Park, E.K. Jeong); Seoul Metropolitan Government, Seoul, South Korea (B.-J. Na, J.-i. Kim, H.S. Kim, Y.B. Kim); Seoul Health Foundation, Seoul (C.B. Kim); Seoul Center for Infectious Disease Control and Prevention, Seoul (Y. Park, I.S. Huh); Incheon Metropolitan City, Incheon, South Korea (H.K. Kim, H.J. Yoon, H. Jang); Gyeonggi Provincial Office, Suwon, South Korea (K. Kim, Y. Chang, I. Kim); Hallym University College of Medicine, Chuncheon, South Korea (Y.J. Choe)

Main Article

Table 1

Attack rate by location during a coronavirus disease outbreak in a call center, Seoul, South Korea, 2020

Location type and floor Potentially exposed, no. (%) Confirmed cases, no. (%) Attack rate, % (95% CI)
Commercial
1st–6th 84 (7.3) 0 0
7th (call center) 182 (15.9) 0 0
8th (call center) 207 (18.1) 0 0
9th (call center) 206 (18.0) 1 (1.0) 0.5 (0.0–3.1)
10th 27 (2.4) 2 (2.1) 7.4 (1.3–25.8)
11th (call center)
216 (18.9)
94 (96.9)
43.5 (36.9–50.4)
Residential
13th–19th
201 (17.6)
0
0
Other
20 (1.7)
0
0
Total 1,143 97 8.5 (7.0–10.3)

Main Article

Page created: April 23, 2020
Page updated: July 17, 2020
Page reviewed: July 17, 2020
The conclusions, findings, and opinions expressed by authors contributing to this journal do not necessarily reflect the official position of the U.S. Department of Health and Human Services, the Public Health Service, the Centers for Disease Control and Prevention, or the authors' affiliated institutions. Use of trade names is for identification only and does not imply endorsement by any of the groups named above.
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